Reliability, what owners report, and what it costs to keep.
AVOIR's read: the numbers are mixed and the complaint record is worth reading before you commit.
Owners have filed 284 complaints with NHTSA about the 1996 Mercury Grand Marquis, and it carries 6 recalls. These are owner allegations rather than confirmed defects, but the pattern of what people complain about is the most useful signal a used buyer has.
| Area | Complaints | Share |
|---|---|---|
| Engine and engine cooling | 91 | 32% |
| Service brakes | 23 | 8% |
| Steering | 20 | 7% |
| Vehicle speed control | 19 | 7% |
| Fuel system | 18 | 6% |
| Exterior lighting | 16 | 6% |
| Power train | 14 | 5% |
| Suspension | 13 | 5% |
| Air bags | 9 | 3% |
| Visibility | 9 | 3% |
Verbatim from NHTSA complaint records, trimmed for length.
The contact owns a 1996 Mercury Grand Marquis. The contact stated while driving approximately 60 MPH the instrument panel began started flashing off and on before going black. The contact stated that he was headed to an
NHTSA complaint: Electrical system
The contact owns a 1996 Mercury Grand Marquis. The contact stated while driving approximately 70 MPH at night, the headlights became inoperable. While driving for approximately 30 more miles and exiting the off ramp, the
NHTSA complaint: Steering
WHEN DRIVING AND TURN TO LEFT VEHICLES STEERING WANTS TO LOCK UP
NHTSA complaint: Steering
TL* THE CONTACT OWNS A 1996 MERCURY GRAND MARQUIS. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS BECAME VERY DIM AND HINDERED THE CONTACT'S VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT T
NHTSA complaint: Exterior lighting
TL* THE CONTACT OWNS A 1996 MERCURY GRAND MARQUIS. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE TRANSMISSION FLUID LEAKED ONTO THE GASKET PAN. THERE WAS NO FLUID VISIBLE ON THE GROUND. THE VEHICLE WAS TAKEN TO
NHTSA complaint: Power train
TL* THE CONTACT OWNS A 1996 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE DEALER DISCONNECTED THE SPEED CONTROL DEACTIVATION SWITCH AS AN INTERIM REPAIR UNTIL THE INSTALLATION OF A FUSED WIRING HARNESS BECAME AVAILA
NHTSA complaint: Vehicle speed control
ON 9/17/2003 @ 11:23 PM, MY 1996 GRAND MARQUIS CAUGHT FIRE UNDER THE HOOD AND WAS TOTALLY DESTROYED WHILE SITTING IDLE IN FRONT OF MY HOUSE. THE HENRICO COUNTY FIRE DEPARTMENT WAS CALLED. I HAVE THE FIRE REPORT, WHICH
NHTSA complaint: Vehicle speed control
PLASTIC HEADLIGHT LENSES HAVE BECOME YELLOWED AND CLOUDY. THIS HAS SEVERELY REDUCED NIGHTTIME VISIBILITY ON UNLIT STREETS, WHICH IS A SAFETY ISSUE. DID SOME INTERNET RESEARCH AND DISCOVERED THAT THIS IS A WIDESPREAD IS
NHTSA complaint: Exterior lighting
NHTSA lists 6 recall campaigns for the 1996 Mercury Grand Marquis. Recalls are free to have fixed at a franchised dealer regardless of who owns the car now, but only if they were never done, so check the VIN of the specific car rather than trusting the model.
Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering sha
Risk: If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.
Fix: Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.
FORD IS RECALLING 225,000 MY 1992-2003 ECONOLINE, MY 1993-1995 TAURUS SHO, MY 1992-1998 CROWN VICTORIA, MY 1993 BRONCO, F-SERIES, MY 1995-1997 F-SERIES SUPER DUTY STRIPPED CHASSIS, MY 1992-1998 MERCURY GRAND MARQUIS, AND MY 1992-1995 LINCOLN TOWN CAR VEHICLES. THE AFFECTED VEHICLES WERE PREVIOUSLY
Risk: AS A RESULT, THE FUSE IS LOCATED IN THE OUTPUT CIRCUIT RATHER THAN IN THE INTENDED INPUT POWER FEED CIRCUIT, AND MAY NOT OFFER THE INTENDED PROTECTION IN THE EVENT OF AN ELECTRICAL SHORT TO GROUND.
Fix: DEALERS WILL INSTALL A NEW WIRING HARNESS, OR REPLACE THE MATING ELECTRICAL COMPONENT. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET FRONT PASSENGER SIDE SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPM
Risk: IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.
Fix: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.
VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET DRIVER'S SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED
Risk: IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.
Fix: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.
| Reliability raw | 79 | good |
|---|---|---|
| Longevity est. | 76 | good |
| Maintenance | 61 | average |
| Depreciation | 60 | average |
| Performance | 69 | good |
| Efficiency | 35 | below average |
Percentile ranks against other midsize & large cars in the catalog.
What stands behind each score for this car:
Owners have filed 284 complaints with NHTSA for this model-year, and engine and engine cooling is the most reported area with 91 of them (32%). There are 6 recalls on record. Check any specific car against its VIN before buying.
AVOIR scores its reliability 79/100 (good) from NHTSA recall campaigns and complaint density. That figure is a raw complaint count, not yet adjusted for sales volume, so a high-volume model scores worse than it deserves.
AVOIR scores its longevity 76/100, but that figure is an estimate built from the powertrain and the brand's record, not a measurement. A 1996 car has no 200,000-mile population to observe yet, so treat it as a prior rather than evidence.
AVOIR's read: be careful, because the numbers are mixed and the complaint record is worth reading before you commit. Its overall ownership score is 67/100. Condition, mileage and service history still matter more than any score, so get a pre-purchase inspection on the specific car.
Sources: NHTSA recalls and complaints, EPA fuel economy, IIHS awards, and live market listings. A score describes a model-year, not the individual car in front of you. Get a pre-purchase inspection.